Employing automated information programs may be ideal for customers who aren’t fans of getting a lecture from their budtenders, plus it will take pressure off your team’s shoulders. Having the technological means to help share useful information is of great value.
Think to educate first, influence second, and sell last. Easier said than done, but it will pay off. Combining technology with human resources can make things a lot easier.
We suggest investing in, implementing, or fully utilizing digital systems that help you manage your dispensary and client list.
Through different tactics, you can seek to capture information about your visitors/customers: names, emails, social media profiles, product preferences, birthdays, and more. This lets you leverage customer individualization to send personalized alerts about your products or on special dates, making them feel special to your dispensary.
Using automated systems to take orders from a customer online, on a mobile device before they arrive, or while they are browsing will be a big plus. Running a successful dispensary requires investing in a data processing system that is secure, reliable, and optimal.