Pot Retailers in Ontario to Undergo Mandatory Training to Identify Stoned Customers

Cannabis retailers in Ontario will be required to undergo mandatory training that includes tips on how to identify stoned customers. Other topics in the online curriculum cover Canadian cannabis history, federal and provincial legislation, compliance requirements, and the risks and potential harm associated with cannabis use.

The Alcohol and Gaming Commission of Ontario (AGCO) has selected CannSell as the only authorized training program for the 25 cannabis retailers scheduled to open in the province beginning April 1. CannSell, a product of Lift & Co. Corp., must be completed by all cannabis retail employees and managers before they begin work.  The company has a similar training program for employees who serve alcoholic beverages. Nick Pateras, vice president of strategy at Lift & Co., told the CBC that the training is designed to ensure employees start work with reliable information about cannabis.

“Because we’ve had 95 years of prohibition, there is a lot of misinformation around cannabis,” Pateras said. “There are certain myths around its health benefits, maybe not a full understanding of the risks of cannabis consumption. We want to make sure we are conveying that when someone comes into a store and buys cannabis.”

Jean Major, Registrar and CEO of the AGCO,

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